General Terms and Conditions (GTC)
1. Scope
These General Terms and Conditions (GTC) apply to all contracts, deliveries and other services of WALKER, The Listener, Plattenstrasse 80, CH-8032 Zurich (hereinafter referred to as "provider") in relation to its customers. Any deviating regulations of the customers are hereby expressly rejected. Other agreements are only valid if confirmed in writing by the provider.
2. Conclusion of contract
The presentation of the services on the provider's website does not constitute a legally binding offer, but an invitation to place an order.
By submitting a booking via the website, by email or telephone, the customer makes a binding offer to conclude a purchase contract. The contract is only concluded upon written confirmation from the provider.
3. Prices and payment conditions
All prices stated are final prices and include statutory sales tax and other price components, unless otherwise stated.
The provider requires advance payment by credit card for the booked appointment. The full amount is due immediately after booking.
4. Cancellations
Cancellations made less than 7 days before the booked appointment will be charged 100% of the amount.
Cancellations made more than 7 days before the booked appointment will be charged 50% of the amount.
5. Handling of data
The following data is collected for the booking: last name, first name, email, date, place and time of the appointment.
All personal data is treated confidentially and will not be passed on to third parties unless this is necessary for the contract processing or the provider is legally obliged to do so.
6. Recordings and notes
The conversations are expressly not recorded by the provider and no notes are taken.
The customer is, however, free to take notes themselves.
7. Liability
The provider is not a therapist, psychologist or graduate in the humanities and does not follow any life coaching technique. The service offered does not replace professional psychological or medical advice or treatment.
The provider is only liable for damages that are due to intentional or grossly negligent breaches of duty by the provider, its legal representatives or vicarious agents.
8. Final provisions
Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
The place of jurisdiction for all disputes arising from the contractual relationship is the registered office of the provider.
If individual provisions of these General Terms and Conditions are ineffective or lose their effectiveness due to a circumstance occurring later, the effectiveness of the remaining provisions remains unaffected.